Welcome to RCDM Technologies, where we specialize in delivering high-quality data solutions tailored to meet the unique needs of your organization. We understand that every organization is different, and we are dedicated to supporting your individual data needs with precision and care. Whether you’re looking to streamline your operations, enhance your data management processes, or create entirely new workflows, we can provide customized solutions that align with your goals.

RCDM Technologies knows that effective data management is key to unlocking your organization’s full potential. We believe in using the power of technology to enhance human work and we’re committed to making technology work for you, not the other way around.

Make Your Data Work For You

RCDM Technologies believes that data should work for you, not the other way around. That’s why we specialize in creating customized data solutions tailored to the unique needs of your organization. Our approach is centered around understanding your specific challenges and goals, then designing and implementing solutions that streamline your data management processes, enhance workflow efficiency, and empower your team so people can do people work. We work closely with you to design solutions that not only meet your current needs but are also scalable and adaptable to future changes.

Our Customized Data Solutions Include:

• Electronic Records System Design: Develop and implement electronic records systems that are tailored to your workflow, enhancing efficiency and ensuring compliance with industry standards.
• Data Organization and Structuring: We help you organize and structure your existing data, ensuring it is accessible, well-organized, and easy to analyze.
• Data Migration: Seamlessly migrate data between systems with minimal disruption. We ensure that your data is transferred securely and accurately, maintaining integrity throughout the process.
• System Integration: Integrate disparate data systems into a cohesive, unified solution. We create bridges between different platforms, enabling seamless data flow and improved operational efficiency.
• Custom Reporting and Analytics: Design and implement custom reports and analytics tools that provide actionable insights. We tailor these tools to your specific needs, allowing you to make informed, data-driven decisions.
• Data Cleanup and Quality Assurance: Clean and validate your data to improve accuracy and reliability. We ensure that your data is free from duplicates, errors, and inconsistencies.
• Data Security and Compliance: Implement robust security measures and ensure compliance with industry regulations. We protect your data from breaches and unauthorized access, giving you peace of mind.

RCDM founder, Roy Carubba, has worked as lead software developer for CAREWare for about as long as there's been a CAREWare. He was the principal developer for HRSA reporting features like the RSR, ADR, and EHE Triannual Report. He continually tests CAREWare to ensure it is compliant with HRSA reporting requirements.
He also wrote the code for the export/import system. He's set up and managed dozens of import integrations over the years for many different providers from many different systems.

CAREWare System Management and Customization

We can handle 100% of your organization’s CAREWare setup and management needs. From initial installation, to user management, to contract and service setup, to creating data quality reports, to customizing CAREWare to uniquely fit your organizational needs, to creating and submitting your RSR files - we have you covered.

Installing and initial setup of CAREWare is no mean task. We manage the SQL Server setup, installing the services and configuring server access, and opening routes for the web server. We can do this directly or provide support for IT staff who want to handle it in house.

Managing users within CAREWare is crucial for maintaining system security and compliance. We take care of adding new users, retiring users who leave, and managing access levels through user groups. Our team provides expert advice on best practices to keep your system secure and efficient.

Setting up contracts and services in CAREWare is a crucial step in data collection and accurate reporting for the RSR. We will set up and monitor contracts and services properly, to ensure they accurately reflect your program and take the headache out of RSR season.

Customization is often necessary to meet the unique needs of different agencies, but maintaining uniformity across providers is essential to reduce duplication and ensure consistency. We implement customizations as needed and provide guidance to ensure they are applied uniformly across all providers.

Custom reports and performance measures are critical for monitoring your program’s success. We create tailored reports and performance measures based on your specific requirements, providing you with the insights needed to ensure the highest quality data.

Data imports are challenging, but RCDM is here to provide the technical support you need get your data into CAREWare.. We can create import systems to get data from your EHR or PBMs into CAREWare and remove the need for, and potential pitfalls of, manual data entry. Let the computers do computer work so your people can do people work.

We offer comprehensive training programs for both internal staff and external providers, ensuring everyone is equipped to use CAREWare effectively. In addition, we assist with the development of documentation to support ongoing training and operational needs.

Our team provides first-tier helpdesk support, addressing common CAREWare issues and escalating more complex problems to IT or the CAREWare helpdesk as needed. We work closely with your team to ensure that any system issues are communicated clearly and resolved promptly.

Keeping your CAREWare system up-to-date with the latest builds is crucial for maintaining functionality and security. We coordinate with your IT team to test new builds, notify you of updates, and ensure that these upgrades are implemented smoothly and with minimal disruption to users.

Data Quality Assurance

High-quality data is the foundation of effective CAREWare reporting. We build custom reports and tools to help you routinely review and maintain data quality, including client deduplication, eligibility verification, and alignment with funding expectations. Our solutions ensure that your data is always accurate and up-to-date.

RSR/ADR/EHE Triannual Report Preparation

The RSR submission process is critical, and we’re here to support you through it. Our team provides expert guidance on data review within CAREWare and how to utilize CAREWare features effectively for RSR preparation. We ensure that your data is accurate and compliant, making the RSR process as smooth as possible.